This section has the guidelines which have been agreed by various third sector partners and the Scottish Government in dealing with public perceptions and homelessness.

These guidelines are directed towards organisations and authorities that work with and deal with homeless people, as a resource in ensuring the language that we use is not detrimental to the people we are trying to support.

If you have any questions or want to discuss any issue within the content of these guidelines then please get in contact with Garry Burns, Communication and Engagement Manager at Homeless Action Scotland, he can be contacted at

Style guidelines – Final version